Excellent
Bonus: R32,000
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  • website: www.casino.com
  • Software:
  • Bonus: 100% up to R32,000
  • Year Founded: 2007
  • Support: 0800 981 041
  • Deposit Options:
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Casino.com

Casino.com

As the sought after domain name indicates, Casino.com is a big player in the online casino industry with a strong global presence. They provide games in 46 languages and local free customer support lines for South Africa as well as 9 other countries.

The Casino.com website exudes professionalism, with a South African portal as well as several other country-specific portals, all contributing to a solid online casino experience.

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Casino room rating

  • Bonus & Promotions
    Excellent

    3200R sign-up bonus , 100% match up to 4000R on first deposit and weekly reload bonus promtions

  • Software
    Excellent

    First rate Playtech software with both download and flash casino client available, TST north America certified

  • Game selection
    Excellent

    250+ games , 20+ games on mobile for Andriod and iOS and an amazing live casino experience for the favorite casino games

  • Customer Service
    Excellent

    local 24/7 support , toll free number and live chat based in South Africa and serving only South Africans

  • Payment Methods
    Excellent

    More then ten deposit methods including all major credit cards and e-wallets accepted

Total rating:
Excellent

Casino.com Welcome Bonus 

Although the www.casino.com website announces that the “Casino.com Welcome Bonus is one of the best you will find anywhere online”, the welcome bonuses on offer are very similar to those of most other casinos. But they are more than made up for with some truly impressive ongoing promotions. 

Here’s how it works: 

  • 1st deposit – 100% match up to R4,000.
  • Reload Bonus – 25% match up to R4,000 for deposits made each Tuesday during “promo hours.”
  • Random prizes – opportunity to win R10,000 cash 50 x R100 for new players that deposit within a promo period. 100% match up to R2,000 for non-winners during the next month.

That’s it for the Casino.com bonus incentives. On top of that, deposits need to be played through no less than 40 times to be unlocked, and don’t apply to Baccarat games, Craps, Roulette, Sic Bo, Pontoon, Blackjack, Jacks or Better, Aces and faces, Casino Hold’em, Deuces Wild, Joker Poker, 2 Ways Royal and All American Video Poker. 

The Reload bonuses come with a minimal deposit requirement starting at R500, and differ depending on your VIP level. There’s also the requirement to have less than R100 in your casino account to qualify for a deposit bonus. Finally, the Reload bonuses are only valid for 7 days. 

Casino.com Games 

Casino.com doesn’t overdo it when it comes to their selection of games. There are currently a little over 200 games available. The offered games include all the usual card and slot games, and quite a few varieties of popular games. For example, www.casino.com has 7 variations of blackjack and 9 variations of roulette. There’s also video poker, and for new players there’s a handy practice mode available at no extra charge and without the need for a deposit. 

A great feature of the Casino.com games is the language support. Games are available in 46 languages. 

Industry standard PlayTech is the software provider of the www.casino.com games, which ensures a steady level of quality. Games are independently tested for fairness and randomness by RNG technology and Technical System Testing, although no eCogra certificate could be found at the time of writing.

Casino.com mobile 

The games on Casino.com are available through casino.com Flash instant play or can be downloaded through Casino.com download. 

On top of the regular web platform, www.casino.com also offers Casino.com Mobile, a mobile version of the website that players can enjoy from their Android or iOS devices such as smartphones and tablets. Casino.com Mobile currently has over 20 games available, covering all the popular classics such as Blackjack, roulette and slot games. The current most popular Casino.com Mobile game in South Africa is scratch cards, a game where you get digital scratch cards that work just like the ones you buy from the store.

Promotions 

While the welcome bonuses are quite meager compared to industry standards, Casino.com does offer tons of other promotions and original prizes, such as a trip to Rio. New promotions seem to be added each month, so keep a close eye on our site for updates or sign up for our newsletter. Here are some of the current special promotions at Casino.com: 

  • Refer-a-Friend – Get R500 per referral.
  • VIP program – Five-tiered VIP ladder with special benefits for loyal players.
  • Make Your Match – 100 % match to R5,000 for each first deposit of the month.
  • Mid Month Reload – 25% match up to R15,000 for deposits between the 9th and 11th of the month.
  • Month End Reload – 25% match up to R60,000 for deposits made during the last week of the month.

 For all the reload promotions the requirement to have no more than R100 in your account at the time of deposit applies, as well as a 40x playthrough requirement for unlocking the bonuses. Players need to enter the related promo codes while making the deposit for the bonus to take effect. These codes can be found on the Casino.com Promotions page. 

The VIP program offers all the usual benefits like personal account managers, faster withdrawal time, and increased loyalty points.

Customer Support

Casino.com has various channels that provide 24/7 support:

  • Live Chat (on website)
  • E-mail: Online contact form
  • Telephone: South Africa: 0800 981 041

Casino.com Banking options

Casino.com offers more than 10 deposit options, including credit and debit card transactions and methods such as Skrill and Neteller. The same goes for withdrawals. But before players can withdraw money their identity needs to be verified with the Casino.com team. This is done by forwarding copies of a government issued photo ID, credit card information and a proof of address through bank statements or utility bills. It’s a little bit of a hassle, but information is secured and well protected. 

Withdrawal times vary between a couple of business days and two weeks, depending on the withdrawal method and VIP level. Bank draft withdrawals can take up to 21 business days.

Bottom line about Casino.com

Casino.com is a powerful, internationally-focused player in the online casino landscape. Their website reflects this fact and it’s clearly a very professionally run business. They support multiple languages in terms of games as well as customer helplines, and even have separate website portals for different countries. Their lackluster welcome bonuses are balanced by interesting and continuously changing other promotions, as well as theirPlaytech casino  gaming technology, making Casino.com a good, solid online gaming experience for South African players.

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